Language barriers

I know I make it a point not to blog about work stuff, but I just had to talk about this.

I was recently in Bangkok for a business meeting and while a lot of people there understand English, it is not the preferred language of communication. Of course, that would be Thai. There's also the extremely polite "Sawasdeekaaa" with the end sound dragged out and the joined hands welcome that everyone gets.

Now, as an outsider, it becomes a bit difficult to convey everything one has to say to be effective. Especially for me where my play on words helps me to inject some humor in the proceedings. So needless to say, communication becomes a bit of a problem. There are whole parts of the meeting where an entire conversation can happen in rapid fire and then we get a summary of what just transpired. So we end up losing a lot of information. Not to mention the possible jokes at our expense which our local counterparts are too polite to tell us (I'm guessing).

I had a similar experience when I was in Japan last year. With an added complication. We had to present using a interpreter. Now this was my first experience at that sort of thing, so we have to do a dry run of the presentations or the material with the interpreter so that she could effectively translate it during our meetings. What that also meant was that I could not speak more than two sentences for the most effective translation.

I have to admit...I have a fairly fluid presentation style and I don't plan on what I'm going to say. I just go with the flow based on the audience and the mood they are in. In Japan, I had to completely change my style and now think of the two most impactful sentences which could be translated while the interpreter was working on what I had just said. I completely changed my thinking about presenting in a place where English is not the main language.

But the most amazing thing? I was at an offsite with my team from all across APJC and we were at Bintan in Indonesia for a few days. I was getting to meet with all the great people I had met during my trips to all these regions and spend some time (over drinks, of course) with most of them. Guess what? I had the best time sitting around my Japanese colleagues!

Here I was surrounded by six Japanese gentlemen - some much older than me and some around my age or younger - and there were so many topics of conversation. Of course I had to talk about the absolutely awesome food I had there (Shabo Shabo, I love you) and I would get a question like "Malhar-san, which sauce do you prefer with the Shabo Shabo? Soy or Peanut?" and I would wonder if it was a trick question. I even said so. Cause in my time in Singapore, I had been made aware that people make judgements about your provess (you decide which one) or when you will get married simply by the way you hold your chop sticks! So I didn't want to say I like one or the other that makes me sound ridiculous. But no, all they wanted to know was my palette and choice so that they could recommend more restaurants.

The topic went from Tokyo to Kyoto to Osaka and eventually how I "have to" go to Sapporo the next time I'm there. One of my colleagues even volunteered to chaperone me around and take me to the "right" places.

We were having such a great time and laughing so loud that our VP came around wondering what was going on at "the table that's having the most fun".

So there you go folks...languages can be a bit of a deterrent, but the people are just as much fun, as long as you are willing to have some :)